NTA UGC NET Management Coaching

The principle of Scalar Chain refers to?
A. Continuous line of authority
B. Monetary motivation
C. Job rotation
D. Informal communication

Which of the following is the essence of strategic management?
A. Long-term planning
B. Environmental scanning
C. Competitive advantage
D. Organizational structure

The customer joining the queue and leaving it afterwards is defined as?
(A) Jockeying
(B) Balking
(C) Reneging
(D) None of the above