Scorebuddy

🎉 Celebrating our January birthdays

We’re kicking off the year by celebrating Darragh Costello, Harry McIntyre, Lauren Thornton, Philip Bourke and Payam Taheri.

It’s a busy month for cake here at Scorebuddy! 🎂

No more trust issues. This is the accuracy breakthrough that AutoQA needed: AI Knowledge. 💡

AI can automate your contact center quality assurance, but it doesn’t know your products, processes, or compliance standards.

Until now.

With Scorebuddy’s AI Knowledge—the first of its kind from a specialist QA platform—you can power AI Auto Scoring using your own knowledge base.

Teach Scorebuddy’s AI everything your human evaluators already know, from internal policies to product guides, for consistent, accurate QA at scale.

“AI Knowledge is the solution to replicating the institutional expertise that human evaluators bring to QA. We’re proud to lead the industry into a new era of intelligent automation.” - Derek Corcoran, CEO & Founder, Scorebuddy

This is the new standard for AutoQA: Automation at scale and total confidence in the results.

See how AI Knowledge works, and how it delivers 90%+ AI accuracy for QA teams.

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✅ Big milestone achieved!

We’re proud to share that Scorebuddy has successfully completed its SOC 2 Type I audit.

This independent validation highlights our commitment to the highest standards of security, availability, and confidentiality—giving our customers even greater confidence in the way we protect their data.

This is just one step in our ongoing journey to build trust and transparency into everything we do.