Konversational

📣 Introducing a new member to the Konversational team 📣

Konversational are delighted to add Marian Bruma to our team as a Junior Technical Consultant 🎉

Marian previously worked as a Sharepoint Analyst and has a highly analytical approach alongside a keen eye for problem-solving.

We're looking forward to seeing all the great work you will do with the team 💜

We are thrilled to be featured in Silicon Republic’s ’23 tech start-ups to watch out for in 2023’ list – a great way to kick off the year!

‘Konversational is on a mission to become the go-to customer workflow expert in Ireland and the UK.’

Read the full article here.

23 tech start-ups to watch out for in 2023 Here are 23 Irish start-ups featured in our Start-up of the Week series that are shaking up the world of tech across a range of sectors.

We are delighted to sponsor the 'Best Customer Experience' category at the CCMA Ireland Awards on 26th November 2022!

The CCMA Irish Customer Contact & Shared Services Awards recognises outstanding contributions to transforming and delivering the best customer experience and we are thrilled to be a part of the celebration this year.

http://ow.ly/J4lc50LCaN1

In uncertain times, companies need to focus 🔍 on customer experience even more. The pandemic showed that customer expectations increase in tough times 📈

Click the link 🔗 to read the interview below with CX expert Shep Hyken on what it takes to keep customers during tough times.

How to recession-proof customer experience Customer experience expert Shep Hyken explains how to recession-proof your business during a downturn.