ITSA Getaways

ADVISORY: Resumption of Online Appointment System for On-Site Consular Services

PSA-2020-038-AOV

The Philippine Consulate General in Agana (“the Consulate General”) informs the public that it will resume its Online Appointment System (OAS) for on-site consular services. The appointment slots will be available from Monday to Thursday, 10 a.m. to 3 p.m., starting on 2 November 2020.

To allow for a smooth transition from the current consular services delivery set-up (where clients fill-out an online emergency request form or ERF), the Consulate General will accept ERFs only up to 12 noon of 27 October 2020. The Consulate General shall endeavor to process All ERFs by close of business day of 30 October 2020.

The OAS will commence accepting online appointment applications on 31 October 2020. The Consulate General will initially open appointment slots covering a period of four weeks (i.e. 2-5 November, 9-12 November, 16-19 November, and 23-26 November 2020, except those falling on declared holidays).
Thereafter, the OAS will open new appointment slots on a weekly basis (the day after the close of the last business day of the initial week; thus, on 6 November, slots will be available for 30 November to 3 December, and so on and so forth). Hence, clients need not wait for the completion of the initial four-week period to be able to access new slots.

The appointment slots are strictly on a first-come, first-served basis. Clients who fail to show up on the appointed date and time will have to get a new slot.