TBL Organisational Development

Customer service is free (Customer service is expensive) Of course it’s expensive. You’ll need to hire people inclined to be empathic and kind. You’ll need to provide systems and training and support. You…

I like little 'rebellious' stories like this

Nike's bestselling Huarache only exists thanks to a disobedient employee The Huarache's story, as told in the new book 'Sneakers,' is a lesson in giving unusual new ideas a chance to succeed.

Fantastic story

4 Lessons About Innovation From Aston Martin’s First Concept Car The Atom, the most successful fully functioning concept car, was built in 1940 and is still running. Its remarkable story can inspire business leaders today.