Sco-Tech

Our annual visit to - out of all the places we travel, they win the prize for ‘Most Remote Customer’!

What is included in a service?

One of the things you might have seen on our engineer’s job report is “level probe cleaned”. If you’ve ever wondered what that meant, now you can see!
Here is a before and after of a level probe - it senses the water level in the boiler. Cleaning it annually as part of the service keeps it functioning and sensing the water level correctly.

When a long standing customer calls and says their machine has died and needs replaced asap…we’re there installing it the next morning. In their favourite colour no less 😎 looking bright and sunny ☀️ on this dismal grey morning!

This wasn’t getting any water through into the coffee.
After some investigation Nick found the brew solenoid & dispense channels were blocked - these have now been cleared and the machine is thankfully producing wet coffee again (the kind we all ideally want)