CIPD

Change management rarely follows a straight path – especially when expectations are high and ways of working are deeply embedded.

In this CIPD case study, we explore how St John’s Ambulance Cymru successfully moved from strained schedules to improved patient care and staff wellbeing, with measurable results:

- 21% improvement shift coverage 🩺
- 7% reduction in staff turnover 📊
- Positive staff feedback ⭐
- Improved people planning 🚑

Their journey shows what can happen when organisations challenge the way things have always been done – and commit to better.

Read the full case study: https://ow.ly/3Z2b50Z7B9f

Wishing everyone celebrating a joyful and peaceful Eid al-Adha.

As communities around the world come together for this special occasion, we recognise the values of compassion, generosity, reflection, and togetherness that Eid represents.

May this time bring happiness, peace, and meaningful moments with family, friends, and loved ones. Eid Mubarak 🌙