AccessAva

If you’ve ever used AccessAva, we’d really love to hear about your experience.

Whether you used it to simply understand your social care rights or to generate a letter to challenge an unfair decision, we’d love to know what happened next.

Your feedback can help us make AccessAva better and encourage other people to use it to navigate the health and social care system too.

All the feedback we receive/ or Every piece of feedback helps us make AccessAva better to ensure we’re supporting people in the best way possible.

To share your experience: https://forms.monday.com/forms/9785d9866d87948692ba467130e0715c?r=use1&Source=

🎉 25,000 conversations and counting!

We've now reached over 25,000 conversations through AccessAva

This milestone is about more than a number—it highlights the growing need for clear, accessible social care advice. Every conversation represents someone looking for guidance, understanding their rights, or finding the support they need.

The increase in conversations shows just how many people are searching for trusted information to help them navigate the social care system.
Together, we're making support easier to access, one conversation at a time.

Thank you to everyone who has been part of our journey so far. Here's to continuing to make social care information more accessible for everyone. 💙

If you are a carer there may be times that you are unable to care for your relative or friend due to an emergency. You might need to take time off caring to deal with other priorities.

At such times you may need social services to step in and provide care to your relative or friend.

You can find a legal letter on AccessAva to help you request this support.
https://www.accessava.org.uk/

If you are having a carer’s assessment, you may be entitled to the support of an advocate during your assessment.

This means that someone can be with you at the time you are assessed and ensure that you get the chance to talk about your needs.

Visit https://www.accessava.org.uk/ to find out more.

This Carers Week we’re recognising the incredible dedication of unpaid carers who support older and vulnerable loved ones every day.

Caring can be rewarding but it can also feel overwhelming especially when navigating complex care and support systems. You don’t have to do it alone.

At AccessAva we’re here to help you understand your rights find the right support and take practical steps to make caring a little easier.

Read our caring for an older relative blog: https://www.accessava.org.uk/top-tips/careforolderrelative

And for more top tips and advice: https://www.accessava.org.uk/all-about-accessava-toptips

Because when carers are supported everyone benefits 💙

Has your local authority refused or limited your social care options?

AccessAva guides you through how you can appeal the decision with:

⚖️ Step-by-step guidance
📝 Template care needs assessment letter to build your case
💡 Clear legal guidance, 24/7 and for free

We also offer letter templates to help you communicate effectively with your council, because the right to care shouldn’t stop at the first ‘no’.

🔗 Access support via AccessAva https://www.accessava.org.uk/

If you or a loved one rely on adult social care, you already know how difficult it can be to get the right support in place. It can often feel like an uphill struggle just to get a basic assessment or a fair care package.

We want you to know something important: it is not your fault.

At Access Social Care, our legal team has been investigating how the government decides on social care funding. Our latest campaign update reveals that underfunding isn't an accident. The current funding model itself has deep structural flaws, meaning that financial shortfalls are effectively built into the system from the start.

We are taking legal action to demand complete honesty and transparency from the government. We all deserve to know how these life-changing decisions are being made.

A huge thank you to ivolve care and support for their generous fundraising, which helps us keep up this legal fight for your rights.

Want to know exactly what we have uncovered and what we are doing next? Read our plain-English campaign update here: https://www.accesscharity.org.uk/news-blog/foiupdate?utm_source=facebook&utm_content=FOIUpdate

👉 Remember, if you are currently facing a challenge with your own care or assessments, you can chat with Ava on our website 24/7 for free, lawyer-approved guidance and template letters to help you know your rights. https://www.accessava.org.uk/