Telecom2
10/06/2024
BT Group has announced a delay in the PSTN switch-off, pushing the deadline from December 2025 to January 2027. This extension gives businesses a valuable 13-month window to transition smoothly to IP-based alternatives. ๐ง
Key Points:
๐ฉโ๐ปCustomer Protection: The delay aims to enhance the switch-off program to protect vulnerable customers, including telecare users.
๐Insights from Trials: Trials in Salisbury and Mildenhall revealed challenges in migrating non-engaged customers and the importance of communication provider commitment.
๐จUrgency Remains: Despite the extension, the ageing PSTN infrastructure is becoming increasingly unreliable, with a 20% increase in incidents and a 60% increase in service hours lost in 2023.
Benefits of the Delay:
โข Enhanced coverage and reliability
โข Reduced risk of service interruptions
โข Improved connectivity, especially in rural areas
Businesses should use this time to assess current infrastructure, engage with providers, plan for continuity, and educate their teams.
Let's ensure a smooth and efficient transition to a more reliable and future-proof communication infrastructure! ๐ ๐
๐ Read the full blog post for more details: https://lnkd.in/edfQeGMf
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31/03/2024
Happy Easter! ๐ฃ
16/02/2024
Elevate your estate agents' call game with these five ways to empower operations using Apex Cloud Telephony โ๏ธ๐
๐ฒCall from Anywhere: Agents can take calls anywhere, ensuring they never miss an opportunity.
๐ฉโ๐ปEnhanced Collaboration: Team members can easily transfer calls and work together for better client service.
๐Advanced Analytics: Track call metrics to identify trends and improve performance.
โ
Cost-Efficiency: Reduce expenses associated with traditional phone systems while boosting functionality.
๐ฅ๏ธScalability: Easily expand your system without hassle as your agency grows.
Transform your estate agency's communication with Apex Cloud Telephony! โ๏ธ๐
29/01/2024
3 Apex Cloud Telephony โบ HubSpot Integration features for your business. ๐ฉโ๐ป
Streamline your outbound calling process ๐
Gain deep insights into call metrics and trends ๐
Integrated Call Tracking and Analytics for HubSpot ๐
Message us to learn more about how Apex Cloud Telephony helps call management with HubSpot for your business.
We wish you a year full of happiness and health! Cheers to making 2024 an extraordinary journey together!๐ฅ๐ Happy New Year ๐ฅณ
04/12/2023
Goodbye ISDN! ๐ ๐
As technology evolves unprecedentedly, we must adapt to the changing landscape. In line with this, the UK is bidding farewell to the Integrated Services Digital Network (ISDN) by 2025. ๐
ISDN has been the backbone of business communications for decades, offering reliable voice and data services. However, the future is about high-speed, flexible, and more efficient solutions. With the impending switch-off, it's time for organisations to prepare for the next phase of connectivity.
What does this mean for businesses?
๐ Transition to VoIP: Embrace Voice over Internet Protocol (VoIP) systems for clearer calls, advanced features, and cost-efficiency.
๐ก Supercharge Internet Connections: Upgrade to high-speed broadband or fibre-optic connections for faster data transfer.
๐ Collaboration Tools: Explore various collaboration tools and unified communications to enhance productivity.
๐ก Future-Proofing: Invest in technologies that prepare your business for tomorrow's communication demands.
At Telecom2, we are committed to helping your business smoothly navigate this transition, ensuring uninterrupted communication and enhanced capabilities. ๐
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