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10/06/2024

BT Group has announced a delay in the PSTN switch-off, pushing the deadline from December 2025 to January 2027. This extension gives businesses a valuable 13-month window to transition smoothly to IP-based alternatives. ๐ŸŽง

Key Points:

๐Ÿ‘ฉโ€๐Ÿ’ปCustomer Protection: The delay aims to enhance the switch-off program to protect vulnerable customers, including telecare users.
๐Ÿ“ˆInsights from Trials: Trials in Salisbury and Mildenhall revealed challenges in migrating non-engaged customers and the importance of communication provider commitment.
๐ŸšจUrgency Remains: Despite the extension, the ageing PSTN infrastructure is becoming increasingly unreliable, with a 20% increase in incidents and a 60% increase in service hours lost in 2023.

Benefits of the Delay:

โ€ข Enhanced coverage and reliability
โ€ข Reduced risk of service interruptions
โ€ข Improved connectivity, especially in rural areas

Businesses should use this time to assess current infrastructure, engage with providers, plan for continuity, and educate their teams.

Let's ensure a smooth and efficient transition to a more reliable and future-proof communication infrastructure! ๐ŸŒ ๐Ÿ“ž

๐Ÿ“– Read the full blog post for more details: https://lnkd.in/edfQeGMf

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31/03/2024

Happy Easter! ๐Ÿฃ

Photos from Telecom2's post 16/02/2024

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๐Ÿ‘ฉโ€๐Ÿ’ปEnhanced Collaboration: Team members can easily transfer calls and work together for better client service.

๐Ÿ“ŠAdvanced Analytics: Track call metrics to identify trends and improve performance.

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Photos from Telecom2's post 29/01/2024

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Message us to learn more about how Apex Cloud Telephony helps call management with HubSpot for your business.

29/12/2023

We wish you a year full of happiness and health! Cheers to making 2024 an extraordinary journey together!๐Ÿฅ‚๐ŸŒŸ Happy New Year ๐Ÿฅณ

Photos from Telecom2's post 04/12/2023

Goodbye ISDN! ๐Ÿ“ž ๐Ÿ‘‹

As technology evolves unprecedentedly, we must adapt to the changing landscape. In line with this, the UK is bidding farewell to the Integrated Services Digital Network (ISDN) by 2025. ๐Ÿ“†

ISDN has been the backbone of business communications for decades, offering reliable voice and data services. However, the future is about high-speed, flexible, and more efficient solutions. With the impending switch-off, it's time for organisations to prepare for the next phase of connectivity.

What does this mean for businesses?

๐ŸŒ Transition to VoIP: Embrace Voice over Internet Protocol (VoIP) systems for clearer calls, advanced features, and cost-efficiency.

๐Ÿ“ก Supercharge Internet Connections: Upgrade to high-speed broadband or fibre-optic connections for faster data transfer.

๐ŸŒŸ Collaboration Tools: Explore various collaboration tools and unified communications to enhance productivity.

๐Ÿ’ก Future-Proofing: Invest in technologies that prepare your business for tomorrow's communication demands.

At Telecom2, we are committed to helping your business smoothly navigate this transition, ensuring uninterrupted communication and enhanced capabilities. ๐Ÿš€

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