Monad Ticketing

Big news for Monad users! We’ve just launched our new Enhanced User Assignments feature, giving your visitors ultimate flexibility. 📱💡

Customers can now log into their account and independently update the specific names and details attached to individual tickets within an order. This means a seamless, self-service experience for your guests and significantly less admin for your box office team.

A massive thank you to the team at Wetherby Racecourse & Conference Centre for working with us as our launch partner! By implementing this feature, they’ve successfully streamlined their ticket management and simplified the booking process for their racegoers. 🐎✨

We also owe a big thank you to the team at this year's . This feature was developed directly as a response to an incredibly interesting session we attended regarding 'Shadow Audiences'.

Want to see how it works and how it could work for your venue? Check out the full breakdown on our blog: 👇

https://monadticketing.co.uk/blog/2026/07/02/introducing-enhanced-user-assignments-giving-your-visitors-ultimate-flexibility/

HMRC recently published details of a temporary VAT reduction for children’s meals, tickets, and family attractions over the summer holidays. We've developed some new functionality to help Monad users implement these changes. Find out more on our blog.

https://monadticketing.co.uk/blog/2026/06/01/handling-hmrcs-summer-2026-temporary-vat-reduction-with-monad-ticketing/

Huge congratulations to the team at Highgate Cemetery on the announcement of the £6.7m grant from The National Lottery Heritage Fund. Find our more about the Unlocking Highgate Cemetery project here.

Unlocking Highgate Cemetery 2026 Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.