Microbyte

Most businesses don't calculate the cost of downtime until they're in the middle of it.

By then, it's too late. Staff can't work. Customers can't reach you. Deals stall. And every hour that passes, the number gets bigger.

The average cost of IT downtime for an SME is £4,500 per hour. A lot of businesses we speak to have no idea their current setup leaves them exposed to that risk.

Proactive IT doesn't eliminate every incident. But it cuts the frequency, and when something does go wrong, it cuts the recovery time significantly.

Your IT should be working hard to make your business faster, not slower. If you've been worried that your technology is a liability, Microbyte can help. Check the link in the comments.

A helpdesk picks up the phone when something breaks. That's it. That's the whole service.

A managed IT provider is working in the background before anything goes wrong. This is done through monitoring your systems, patching vulnerabilities, planning for growth, and making sure the number of times you need to call them is as low as possible.

The goal of a good managed service is to make itself less reactive over time. Every problem that gets prevented is a problem your team never has to deal with.

If your IT provider only kicks in when something breaks, you're not getting managed IT. You're getting a very expensive repair service.

Link in the comments if you want to understand what a properly managed IT service should include.