Cybertill

Thinking about a fresh start in 2026?

New year. New goals. New opportunity. 🚀
We’re heading into 2026 by growing our Service Desk team at Cybertill and are looking for a 1st Line Service Desk Agent to join us.

If you’re passionate about customer service, curious about technology, and ready to build a career in a growing SaaS business, this could be your next move.

✔️ Role: 1st Line Service Desk Agent
✔️ Location: Prescot (Hybrid working)

Full technical training is provided, what matters most to us is your attitude, empathy, and eagerness to learn.

At Cybertill, your ideas are heard, your development is supported, and your work makes a real impact for charities and retailers.

Apply now or get in touch to find out more 👉 https://hubs.la/Q03ZccvR0

Exciting day ahead at the Charity Retail Association’s Heads of Retail Strategy Day

Today, the Cybertill team is thrilled to be attending a day full of learning, inspiration and networking exclusively for Heads of Retail or equivalent roles. With the theme ‘Leading with focus and purpose’, this event is all about cutting through the noise in charity retail and equipping leaders with the insights and tools to drive impact.

Highlights include:
💡A keynote session on imposter syndrome
💡Three interactive workshops on future planning, income growth and enhancing team communication
💡A sector celebration and the announcement of the UKFCS 2025 winner
💡Networking with like-minded Heads of Retail and peers from across the charity retail sector

We are also excited to introduce ListAid, our new AI platform transforming donated goods into maximum revenue. Many charities are missing out on significant income without realising it. High value donations are often underpriced by 15 to 20 per cent, and many items never make it to online marketplaces where they could sell for three to five times their shop floor price.

Want to see what your charity could be earning? Head over to our stand and say hello!

We are looking forward to engaging with fellow leaders, sharing best practice and exploring how we can continue supporting charities to maximise retail impact through technology and strategy.

Jenny Murphy, Tracey Morris, Jessica Howarth, Charity Retail Association

Introducing ListAid, the AI platform transforming donated goods into maximum revenue.

Many charities are missing out on significant income without realising it. High value donations are often underpriced by 15 to 20 per cent, and many items never make it to online marketplaces where they could sell for three to five times their shop floor price.

Manual research slows everything down, backlogs grow and potential income is lost. ListAid tackles this head on:

⚫Snap a photo and get instant product identification, smart pricing and optimised listings across marketplaces such as eBay and more.

⚫Process donations in under 60 seconds.

⚫Will be seamlessly integrated with Cybertill POS and Gift Aid for a complete end to end workflow.

Our beta customers are already seeing impressive results and we are now opening priority early access.

👉Want to see what your charity could be earning? Simply fill out the form and our team will reach out shortly. https://hubs.la/Q03VDxm80

Turn every donation into its full potential.

Pricing is one of the biggest untapped levers in charity retail, and it is getting harder to get right.

Donation quality is under pressure, footfall is unpredictable and every item is unique. Every pricing decision directly affects the income generated for your cause.

We are changing what is possible.

In partnership with ListAid, we are bringing powerful pricing intelligence, previously only available to major retailers, directly into the hands of charity shop teams. Fully integrated with Cybertill and aligned with your existing workflows.

The impact is clear:
⚫ Forty per cent of charities report that poor donation quality is now hurting income.
⚫ Smarter, data driven pricing can recover margin instantly, item by item.

No guesswork. No inconsistent pricing. No value left on the shelf.

Just confident decisions, faster turnaround and maximum return from every donation.

Charity retail does not just need better tools, it deserves them!

If you would like a first look, you can read the latest update on our blog: https://hubs.la/Q03Vb6yD0