Live Inclusive

If you have a disability or a long-term health condition, you may be able to get extra support from your energy supplier by joining the Priority Services Register (PSR).

Being on the PSR means your energy supplier knows you may need extra help.
You can get:
– advance warnings of planned power cuts
– priority support during outages
– extra help if your electricity, gas or water supply is disrupted

It’s free and doesn’t affect your energy tariff or benefits.

You can usually join the PSR if you:
– have a disability or long-term health condition
– rely on electricity for medical equipment
– are older, pregnant, or have young children
– struggle with communication or mobility

How to join:
Contact your energy supplier directly and ask to be added to the Priority Services Register.

You can also find out more here:
👉 https://www.ofgem.gov.uk/energy-advice/priority-services-register

If you have electricity supplied by Northern Powergrid, you can check details here:
👉 https://www.northernpowergrid.com/priority-services-register

It’s a simple step, but it can make a real difference, especially during winter.

Do you want to feel more confident online?

Or do you know anyone who needs support with getting online safely?

Our FREE 1-to-1 Digital Workshops are designed to help you build skills in a way that suits YOU safely.
Learn how to:
💻 Use the Health App
📧 Set up and use email
🛍️ Shop safely online
🎧 Use YouTube, podcasts & Facebook groups

If you’d like simple, patient support to get started, we’re here to help.
The sessions are delivered in 1:1 settings, so you feel safe to go at your own pace, so get in touch today!

📞 Call us on 01302 592400
📧 Email: [email protected]

Worried about bills or struggling to keep up with day-to-day costs right now? You’re not on your own.

Come along to the Cost of Living Hub this Wednesday 14th January 2026, 10am–12pm at:
📍 Mexborough Library John Street, Mexborough, Doncaster, S64 9HS

You can get free, friendly advice and practical support from local organisations including Live Inclusive, Citizens Advice, Jobcentre Plus, Community First Credit Union, and more.

No appointments, no forms, just pop in, have a chat, and find out what help is available for you and your family.

It’s completely free, and everyone’s welcome.

Please share this with anyone in the area who might need a bit of extra support right now.