Syndeo

Edition 5 of AI - Decoded - Beyond the Chatbot

AI-Decoded - Edition 5, Beyond the Chatbot - Syndeo How AI in the contact center intersects with GDPR, the EU AI Act and UK regulation - and what business leaders need to know about governance and accountability.

We’re heading to Enterprise Connect 2026 in Las Vegas, March 10 to 12.

We’ll be announcing a major partnership and showcasing our latest AI agents for retail and financial services.

If you’re attending, book a slot via the link, and we’ll see you in our demo zone!

https://lnkd.in/eaMAGfJ8

From Chatbots to AI Agents: Turning Customer Conversations into Measurable CX and Revenue Outcomes

Most AI for CX looks great in a demo. The hard part is choosing an approach that performs in production, scales safely, and delivers measurable outcomes.

Syndeo, a Google Cloud services and technology partner, is hosting a 35 minute fireside chat with Google Cloud experts Mark Estes and Tomás Coyne.

We will cover:
✨The top reasons chatbots underdeliver, and what “real” AI Agents do differently.
✨Where AI drives measurable revenue impact in servicing, not just cost reduction.
✨How to deliver personalization customers trust, using broader data points within the enterprise and from external sources.

Join us here: https://lnkd.in/eRunr6AX