Solab

Introducing Ewelina 👋

Give a warm welcome to Ewelina Smola as she joins our team as a Systems Engineer!

Ewelina transitioned from various customer-facing roles to pursue a career in IT. With experience as a Service Desk Analyst, she's now excited to advance her skills at Solab.

Ewelina is the perfect example of how our company culture has been designed to attract and inspire the digital talent we have in the North-East.

Get to know her better in our latest web article as she shares insights about her career journey and interests. Read more here: https://bit.ly/4dyQ3Uk

New Month, New Team Member

Join us in welcoming Stuart Will to our team of IT experts as Help Desk Engineer. His extensive background in communication and technology brings a wealth of knowledge and expertise to our client support services.

Our latest web article features a Q&A session with him giving more details on his career insights and personal aspirations.

Read here: solab.co.uk/news/meet-stuart-will/

🌐✨

Huwel Phillips and Sean Lynch took a trip to Edinburgh last week to connect with fellow professionals at the ITSX Summit.

Diving into the forefront of IT service desk evolution and the future of customer experience and support, the event provided an excellent platform for exchanging knowledge and ideas.

From navigating the digital transformation landscape to embracing omnichannel engagement and personalisation, the Summit explored advancements in automation, analytics, AI, Chatbots, and self-service systems, unravelling the future of tech support.

A big thank you to all professionals in IT, Tech Support, Customer Service, UX, and Digital Transformation for generously sharing their expertise with us.

📸 by ITSX Summit

Team Building 🍕

Exciting news at Solab – three skilled specialists have joined our Engineering team, strengthening our growing workforce! To celebrate our new recruits and foster camaraderie, we gathered for an engineering team pizza lunch earlier this month.

We took a break from the usual grind to catch up, share stories and build connections with our new colleagues. It's moments like these that make Solab more than just a workplace – it's a community where we grow together.