PMTE

PMTE is pleased to share its latest short course training calendar, featuring exclusive special rates for bookings in June and July. These courses are designed to deliver high-impact learning experiences, equipping teams with practical skills to enhance performance and productivity.For further queries contact on ; [email protected]

Special thanks to Mr. Joeli Qereqeretabua of Fiji Airways for being a resource speaker at Fiji Airports workshop on "Managing People Skills for Supervisors invited by PMTE . Vinaka and much appreciated .

PMTE proudly returned to Fiji Airports to deliver an impactful workshop on "Managing People Skills for Supervisors", once again empowering the dedicated Aviation Team to excel in their roles and drive organizational success.If you’re interested in in-house training, do get in touch with us. We’ve successfully delivered numerous in-house training sessions and are offering special promotions for September!

Conclusion of 2 days in-house workshop on Effective Customer Service conducted by PMTE at Fiji Airports training academy in Nadi was a success.

Presentation on face to face , telephone , email etiquette and code of conduct which is essential for effective customer service .

Day 2 workshop continues .
Role play by participants on handling difficult customers as part of the workshop activity. Active listening, emotional intelligence, empathy, keeping calm and collected, speaking softly, understanding customers point of view, maintaining a positive attitude and seeking solution were some of the many highlights made.

A Bula morning start : Day 2 workshop -Effective Customer Service Skills

Imperative discussions on customer service challenges and solutions outlined. Effective Customer Service Skills: Day 1 Workshop continues