The Big Picture

Having fun in a customer workshop with Desktop Walkthrough

The Big Picture on Instagram: “#retail #servicedesign #workshop #desktopwalkthrough #project... “ ”

Over the last 10 years several important researches have supported that Customer Experience is key for a successful business. But we gotta get the semantics of Customer Experience right in the first place!!

7 Steps to Deliver Better Customer Experiences The most common mistake is starting with data.

Wishing you a Peaceful Christmas and Wicked New Year 2015!!

It's good to think of the bigger picture during Christmas and New Year's Eve. We had a go at the Christmas Brand Strategy :) For New Year, we always have a good opportunity to clarify and write down our goals and strategies. Go for it!

Greetings,
Chris & Co