Continuous Improvement - Operational Excellence

'Modern Chairs' - A Total Quality Management Training Video A Total Quality Management training video that our final year class at the University of Edinburgh made in the style of Charlie Chaplin's Modern Times. The i...

Skills for Quality Improvement

Skills for Quality Improvement 8 Presentation techniques Probably the number one reason why quality Circles and other continuous improvement initiatives fail is because that cannot present their achievements in an ...

Analysis of Variance (ANOVA)

How To Calculate and Understand Analysis of Variance (ANOVA) F Test. Visual tutorial on how to calculate analysis of variance (ANOVA) and how to understand it too. The tutorial includes how to interpret the results of an Anova...

PDCA (plan–do–check–act or plan–do–check–adjust) is an iterative four-step management method used in business for the control and continuous improvement of processes and products. It is also known as the Deming circle/cycle/wheel, Shewhart cycle, control circle/cycle, or plan–do–study–act (PDSA). Another version of this PDCA cycle is OPDCA. The added "O" stands for observation or as some versions say "Grasp the current condition." This emphasis on observation and current condition has currency with Lean manufacturing/Toyota Production System literature.