Edraky

Customer Success Story | Mediterraneo

Today, we celebrate a crucial milestone with Mediterraneo as they seamlessly operate their transformation with Edraky’s structured SAP Support and Service Level Agreement (SLA) framework.

Supporting Mediterraneo’s SAP landscape through a structured SLA model ensures operational continuity, performance visibility, and long-term system reliability.

From day one, our focus has been clear:

* Ensuring operational stability

* Delivering measurable support performance

* Maintaining transparent communication

* Providing a dedicated team that stands behind every commitment

This achievement reflects something deeper than technical activation. It represents a trusted collaboration and a shared commitment to sustainable operational excellence.

At Edraky, we don’t just support systems. We empower businesses with structured SAP support, reliability, and a dedicated team that clients can confidently depend on.

Walid Megahed Medhat Zahra Mohamed A. Khamis, CMA, CFA

Mohamed Youssef, MSc. Mahmoud Khalifa Yasser Eltonsy Abdelkareem SHEHAB Mohamed Mousa

A new year with a stronger vision.

365 opportunities to innovate and grow… Happy New Year.

Building strong digital foundations for what’s next.

#2026

MEDX: Transforming MUP - Medical Union PharmaceuticalsDigital DNA

Edraky and Medical Union Pharmaceuticals (MUP), one of Egypt’s leading pharmaceutical manufacturers, have signed an agreement to launch MEDX — a Greenfield enterprise digital transformation powered by SAP Cloud ERP Private.

MEDX marks MUP’s first SAP implementation, establishing a unified ERP foundation based on SAP Best Practices to support manufacturing, supply chain, finance, and enterprise governance.

Delivered by Edraky, SAP Platinum Partner, MEDX is designed to create a scalable, compliant, and future-ready digital core aligned with MUP’s long-term growth strategy.

What MEDX is set to enable:

* End-to-end visibility across core enterprise operations

* Standardized, automated processes aligned with pharmaceutical requirements

* Real-time data enabling faster, informed decision-making

* A secure, scalable cloud ERP foundation for future expansion

* Strong implementation governance focused on long-term value

MEDX is not a system change, it is the digital foundation for MUP’s next phase of enterprise growth.

This signing marks the beginning of a strategic partnership and reinforces Edraky’s role in pharmaceutical and life sciences digital transformation across the region.

🔍 To learn more about Greenfield SAP implementations and conversion approaches:

https://www.edraky.com/post/sap-s-4hana-conversion-options-choosing-the-right-path-for-your-digital-transformation

📩 To connect with our team:

www.edraky.com

The cost of staying the same is higher than the risk of change.

Today’s CIOs already run on SAP - stable, scalable, and powerful.

But the next leap isn’t about more automation, it’s about intelligence.

With SAP Business AI and Joule, decisions become predictive, processes become connected, and progress becomes continuous.

Edraky, an SAP Platinum Partner, helps organizations across KSA, UAE, and Egypt integrate SAP Business AI and Joule Copilot seamlessly into existing SAP landscapes unlocking the intelligence layer that connects every process and decision.

💡 Change is no longer a risk. It’s your competitive strategy.

👉 Learn how Edraky enables SAP customers to build, extend, and run AI-powered transformations & Request your free demo: https://www.edraky.com/post/sap-business-ai-1