Apifonica Global
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10/09/2025
Mass hiring is brutal — but in is finally changing that. For years, recruiters spent weeks buried in résumés, calls, and scheduling. Seasonal peaks made it worse: thousands of roles to fill, zero time to do it.
AI is reshaping the process:
✅ Automation: parsing CVs, updating systems.
✅ Conversational AI: speaks with candidates and recruiters, outreach messages, and summaries at scale.
✅ Agentic AI: an AI recruiter that screens, schedules, and manages workflows almost like a teammate.
More on how artificial intelligence in HR is transforming seasonal hiring here:
https://www.apifonica.com/en/blog/ai-in-hr-cutting-seasonal-hiring-costs-with-ai-recruiters/
03/09/2025
Someone please tell Marc Benioff from Salesforce that Apifonica Globala Global is here to help 😅
Salesforce recently admitted what many businesses know too well: millions of calls went unanswered. That’s millions of missed opportunities.
Now they’re turning to . At Apifonica, we’ve been doing this for years — deploying conversational AI agents that don’t just answer calls, but increase conversion, speed up response times, and improve customer experience across industries.
The problem is real.
The solution is proven.
And it’s already here.
https://www.apifonica.com/en/blog/ai-call-center-customer-service-automation/
Welcome to the Call Centre: Please Lower Your Expectations
You dial the number, expecting a quick answer — but instead, you're greeted by an system delivering what feels like a full-length lecture.
It bombards you with information you probably don’t need:
“Choose 1, 2, 3 or go to the website, read the FAQs, we don’t have time — but surely, you do.”
And so, you sit there, bravely enduring a flood of irrelevant details, even though your question is completely different.
If you manage to survive that, you might get placed in a queue for an actual human. And then the real waiting begins. If you're lucky, you'll reach the agent before losing the will to continue.
In the video below, you'll see a real-life example of exactly that kind of call.
But here’s the point: it doesn’t have to be this way: can handle the routine tasks, free up agents, and eliminate that feeling that you’ve been dropped into some sort of survival challenge.
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Website
Address
Maakri Str. 19/1
Tallinn
10145
Opening Hours
| Monday | 09:00 - 18:00 |
| Tuesday | 09:00 - 18:00 |
| Wednesday | 09:00 - 18:00 |
| Thursday | 09:00 - 18:00 |
| Friday | 09:00 - 18:00 |
