Vividi AI

Rock Point, a number one place for everything related to outdoor equipment, chose Vividi AI as their customer analytics provider to enhance the in-store customer experience and streamline operations.

At VIVIDI, we’re proud to be working with Rock Point and helping this exciting retail chain succeed.

Pavel Kašpar, Rock Point's COO commented: "Switching to VIVIDI brings several benefits for our company. The solution provides us with information about footfall, age, gender, and much more, and since our stores vary from one location to another this information is critical for the optimal operations and marketing strategy set up of each store. With VIVIDI solutions we gained an accurate tool for the evaluation and setup of all processes. Another great advantage is the automation of the entire process itself. I find in this investment a number of positives that will support the operation of our business in the future."

Every bounce is a missed conversion! Or simply explained - every shopper who enters the store and leaves without any action is a lost sales opportunity. And there are many reasons why this shopper didn't stay. It is necessary to monitor this, analyze why and improve. Bounce rate is a great metric for catching various issues that put people off from shopping in your store.

Understand how many customers left within seconds with VIVIDI smart solutions http://ow.ly/tSKQ50JQroR