Edna

Engage with in the way they prefer – leverage for two-way communications. Write to us, to know more:

WhatsApp Business | edna Gain and Retain Millions of Global Customers Connect with customers on their most favored messenger with WhatsApp Business API powered by edna. Request Demo Prioritize convenience in customer…

𝗙𝗼𝗼𝗱 & 𝗯𝗲𝘃𝗲𝗿𝗮𝗴𝗲 players are successfully leveraging to handhold customers throughout their entire food journey – from looking up menus in the app to confirming orders, sharing delivery addresses, making payments, retargeting customers with discounts on their previous purchases, running loyalty programs, and so on. Find out how edna can help you take your food business to newer heights: https://edna.io/solutions-food-and-beverages/

Work-from-home has pushed up the demand for all-day data connectivity globally. While that is good news if you are a 𝘁𝗲𝗹𝗰𝗼 𝗮𝗻𝗱 𝗜𝗦𝗣𝘀, it also means you’re probably facing a deluge of incoming calls from customers daily. See how deploying edna’s solutions can help your customers reach out to you easily on their preferred channel and reduce the burden on your contact centers. Write to us to find out more – [email protected]

WhatsApp Business | edna Gain and Retain Millions of Global Customers Connect with customers on their most favored messenger with WhatsApp Business API powered by edna. Request Demo Prioritize convenience in customer…

Big tech companies are increasingly encroaching the bank’s turf by offering payments, transfers, lending, and investments-related services. They’re sidelining banks by offering a great bundle of services along with next-level customer care on digital platforms.
To counter this threat, 𝐛𝐚𝐧𝐤𝐬 need to focus on connecting more closely with customers and provide them frictionless, intuitive, and even enjoyable banking experiences. How can they achieve this? Check out our solution for Banking

The education sector has benefitted immensely from using digital communication tools in the post-covid-19 world. From sharing information on available courses and admission dates to sharing class routines and counselling students – there are diverse ways in which educational institutes have leveraged tools like and Live Chat to make information easily accesible.
Find out more in our latest blog: https://edna.io/resources/education-sector-needs-digital-communication-solutions/

The longer you make your customers wait on hold when they call, the more frustrated they feel and the more overloaded your contact center reps get. Switching to edna’s easy-to-use chat solutions can help you deflect incoming calls to lower-cost messaging channels and reduce both costs as well as agent fatigue.

Today’s customers do not shy away when it comes to embracing multiple channels to communicate with businesses. Whether it’s WhatsApp, Live Chat, Push, Apple iMessage, Viber, or SMS – centralizing all your customer communication across a single, intelligent interface can help you create a consistent messaging experience that delights your customers!
Contact us to know more. https://edna.io/contact/