TDS Highlights

Important Notice TDS Customers‼️

Lifeline TV package | UTS N.V. As UTS & Flow continue the migration of TDS customers onto the Flow TV service, please be advised that the TDS TV service has reached its end of life and, as such, there will be changes to your TV package.

Important notification for TDS customers❗️

https://www.uts.cw/notifications/new-and-improved-tv-services-tds-customers

‼️Take note‼️

Dear customer,

Please note that we are currently unable to process any changes within your subscription due to technical difficulties. Thus, the addition/purchase of additional packages is not possible until further notice. It is also not possible to change any defect decoders at this time.

This issue affects only our customers who receive their TV service via TDS’ MMDS system which is via antenna signal and not those who have already been migrated to IPTV.

We apologize for the inconvenience caused and assure you that we are working diligently to solve this matter. We will keep you duly informed.

‼️Take note‼️

Dear customers,

UTS/Flow hereby wishes to inform you that there is currently an ongoing survey for TDS customers in different areas of the island. The purpose of this survey is to capture the physical location of the home/building/business of the customer on the GPS map for the activities needed for the FLOW migration (coverage of the FLOW network, underground or aerial installation, etc.)

Customers will be contacted via the contact information that TDS has on file. Please note that it will not be necessary for our UTS/FLOW personnel to enter your home. The information will be gathered from the curbside of the premises.

We thank you in advance for your cooperation.