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23/02/2026
February is Black History Month! Here at ASQ, we’re proud to honor and celebrate the contributions of professionals and leaders who have shaped industries, inspired innovation, and championed quality worldwide.
Today, we’re spotlighting ASQ member Ebai Divine Ashu. As an International Principal Auditor in ISO 9001 and a quality professional, Ebai has led cross-functional teams to implement robust quality systems that reduce defects, improve efficiency, and strengthen product reliability driving confidence among clients and stakeholders alike.
Ebai is deeply committed to the human side of quality. Through mentoring and collaboration, Ebai empowers colleagues to embrace quality principles, take ownership of initiatives, and grow professionally. This balance of technical excellence and human connection ensures that quality is not a checkbox exercise, but a shared commitment to long-term success and customer satisfaction.
Ebai’s impact in the quality space is defined by a dedication to raising standards, fostering trust, and creating a foundation for sustained improvement, one team, one process, and one breakthrough at a time.
When people hear “Quality Assurance,” they often think of audits and paperwork.
In reality, QA is much bigger than that.
QA touches almost everything:
• Planning before work starts
• Clear documentation and records
• Meaningful metrics and analysis
• Risk thinking, not firefighting
• Audits that improve, not just check boxes
• Defect prevention, not defect detection
• Supplier quality and change control
• Training, competence, and knowledge sharing
• Customer feedback and satisfaction
• Continuous process improvement
Good QA works quietly in the background.
It prevents surprises, stabilizes processes, and builds confidence.
When QA is weak, the organization spends its time reacting.
If you work in quality, which of these areas takes most of your time today?
28/12/2025
Incident, Accident & Near Miss Why the Difference Matters in OHS
In Occupational Health & Safety, not every unsafe event ends in injury but every unsafe event matters.
An incident disrupts normal work and exposes gaps in our controls.
An accident results in injury, illness, or damage and demands immediate corrective action.
A near miss is often the most powerful warning because next time, the outcome may not be so lucky.
From my experience, workplaces that take near-miss reporting seriously are the ones that prevent serious injuries before they happen. When workers feel safe to speak up, hazards are identified earlier, systems improve, and safety becomes proactive rather than reactive.
📌 The real goal of OHS isn’t just responding to accidents—it’s learning early, correcting fast, and protecting people before harm occurs.
Safety improves when:
✔ Near misses are reported without blame
✔ Incidents are investigated properly
✔ Leadership and workers communicate openly
✔ Lessons learned are shared and acted upon
💬 Every report is an opportunity. Every conversation can prevent an injury.
Safety starts with awareness and continues with action.
13/09/2025
HOW TO PREPARE FOR ISO AUDIT
Hay‼️
I will share with you tips on how to prepare for ISO Audit. I have participated in ISO audits (internal and external audits) and have gathered tips on how to prepare for an ISO audit.
I Hope This Will Help❕
Don't forget to grab a coffee ☕
You should know, preparing for an ISO audit (whether it’s ISO 9001, ISO 22000, ISO 45001, or others) requires organization, documentation, and readiness to demonstrate compliance with the standard.
🫔Tips
1️⃣Understand the Standard Requirements
👉Review the ISO standard relevant to your organization.
👉Make sure you understand each clause and how it applies to your processes.
👉Map your company’s policies, procedures, and records to the requirements.
2️⃣Review Documentation
👉Ensure your Quality Management System (QMS) / Food Safety Management System (FSMS) / other system documents are updated.
Key documents to check:
✔️Policies (quality, safety, environment, etc.)
✔️Procedures and SOPs
✔️Work instructions
✔️Records (logs, forms, reports)
✔️Risk assessments and corrective actions
3️⃣Conduct Internal Audits
👉Perform a mock internal audit covering all processes.
👉Identify nonconformities and address them with corrective actions.
👉Keep records of the audit, findings, and actions taken.
4️⃣Train and Prepare Employees
👉Brief staff on the audit process.
👉Ensure employees know:
👉Their roles and responsibilities.
👉The procedures they follow daily.
👉How to answer auditor questions clearly and honestly.
5️⃣ Ensure Record Availability
👉Make sure records are:
👉Complete – no missing signatures, dates, or data.
👉Organized – easy to retrieve when requested.
👉Up to date – latest versions are being used.
6️⃣ Close Out Corrective Actions
👉Review past nonconformities from previous audits.
👉Show evidence that improvements have been made.
👉Demonstrate continuous improvement (important in ISO audits).
7️⃣Prepare the Workplace
👉Keep the work environment clean, safe, and compliant.
👉Ensure visual aids like flowcharts, labels, safety signs are updated and visible.
8️⃣Plan Audit Logistics
👉Arrange a schedule with the auditor (opening meeting, process walk, closing meeting).
👉Assign someone to guide the auditor and ensure smooth communication.
👉Ensure management representatives are available to answer system-related questions.
🥌 Quick Checklist Before Audit Day:
✔️Latest policies & procedures available.
✔️Internal audit completed and records filed.
✔️Corrective actions closed and documented.
✔️Employees trained and aware.
✔️ Workplace tidy and compliant.
✔️Records accessible and complete.
✔️Management ready for opening & closing meetings.
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