Technically Yours Computer Services

MY PHILOSOPHY & PRACTICES
Most of my customers are repeats or referrals. I believe quality software and good habits will keep my clients’ PCs and identities safe. I am happy to make recommendations to ensure good habits. Parents often bring their “download crazy” teens in for some habit adjustments.

I don’t believe in spending more money to repair a PC or notebook than it’s worth and I will tell you if that is the case with your system. I encourage regular (yearly) service for your computer and offer many flat rates for major jobs, reducing my most expensive labor charge to $189. I work from my home, so my costs don’t include a store front – I pass this savings on directly to the client. I rarely take holidays and work Monday to Friday, and sometimes Saturday too. I don’t do many service calls these days as my shop is so busy and I am a one-man-show.

Most service calls have a minimum charge of at least $89 for the first hour for a qualified technician. A proper malware scan can take at least two hours. This is very poor bang for your PC dollar as the resources needed to do a very good job are not mobile. I have a reasonable pickup and drop off service that is very convenient for elderly clients. I do not believe anyone should wait more than a day to have their PC or notebook fixed. My average turnaround time is just one day – in fact a lot my clients drop their computer off in the morning and pick it up the same evening.

Be proactive – service your PC or notebook yearly and avoid those disastrous crashes which always seem to happen the day before you need the computer most. I can offer undeniable evidence that regular service will save you money, grief and time. Give me a call to discuss your computer maintenance and repair needs.