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The best venue experiences don't happen by accident.

They're built by people who share knowledge and refuse to settle for "good enough."

That's exactly why we created MVX.

And this year, it's happening at one of the most iconic venues in the world.

📍Lumen Field in Seattle, WA.
📅 Tuesday, July 21

Here's what's waiting for you:

→ 𝗥𝗲𝗮𝗹 𝘁𝗮𝗹𝗸 𝗳𝗿𝗼𝗺 𝗿𝗲𝗮𝗹 𝗼𝗽𝗲𝗿𝗮𝘁𝗼𝗿𝘀. Hear directly from leaders at Simon Property Group, Miami International Airport, and Lumen Field.

→ 𝗔𝗻 𝗲𝘅𝗰𝗹𝘂𝘀𝗶𝘃𝗲 𝗯𝗲𝗵𝗶𝗻𝗱-𝘁𝗵𝗲-𝘀𝗰𝗲𝗻𝗲𝘀 𝘁𝗼𝘂𝗿 𝗼𝗳 𝗟𝘂𝗺𝗲𝗻 𝗙𝗶𝗲𝗹𝗱. See how world-class venue operations actually work.

→ 𝗙𝗶𝗿𝘀𝘁 𝗹𝗼𝗼𝗸 𝗮𝘁 𝗠𝗮𝗽𝗽𝗲𝗱𝗶𝗻'𝘀 𝗹𝗮𝘁𝗲𝘀𝘁 𝗶𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻. Get hands-on with what's coming next before anyone else.

→ 𝗔 𝗿𝗼𝗼𝗺 𝗳𝘂𝗹𝗹 𝗼𝗳 𝘆𝗼𝘂𝗿 𝗽𝗲𝗲𝗿𝘀. Executives and operators from malls, airports, stadiums, healthcare, universities.

There's nothing quite like a community that gets it.

Already registered? Share this with your team and start the conversation with ... We'd love to hear what you're most excited for.

Interested in joining us? Reach out to your Mappedin rep or DM us directly for more information.

ICYMI 👀🛫

History was made at eMerge Americas this week.

Miami International Airport - MIA just became the first airport in the world to deploy large-scale geo-aware, agentic AI across its digital infrastructure — delivering real-time, location-based assistance through natural conversation across web, mobile, kiosks, and on-site digital interfaces.

MIA's AI-powered hologram chatbots built in collaboration with our partners Labs, and are now live at four key entry points throughout MIA, supporting passengers from curb to gate.

🚀 We're thrilled to be in Miami Beach at celebrating this milestone with our partners.

This is what the future of the airport experience looks like.

Read the full announcement →

Miami-Dade County Mayor Daniella Levine Cava unveils AI and robotics innovations at eMerge Americas Miami-Dade County today took center stage at eMerge Americas, unveiling transformative technologies that demonstrate how artificial intelligence and innovation are reshaping public service across both its airport and seaport operations.

Security pros today have a lot on their plates—from concierge and customer service to protecting people, property and assets. And the added expectations of creating positive experiences for visitors and employees are only making it more complex.

Our own Brian McIlravey recently joined other security experts in a roundtable discussion about protecting commercial properties, hosted by Canadian Security.

Watch the conversation:

www.canadiansecuritymag.com

Retail has always competed on experience... but the stakes are even higher now. 📈

One in four visitors say they've wasted time searching for stores or amenities in the past six months, according to our State of Venue Experience report.

And that friction compounds. A visitor who gets lost, feels disoriented, or can't find what they came for is less likely to return, and less likely to recommend the venue to others.

In our new blog, we're covering:

🛍️ What does retail customer experience mean in 2026?
🛍️ How does it matter for revenue?
🛍️ 5 ways to improve retail customer experience

Read more: https://hubs.ly/Q04c81KV0