Waterloo Naturopathic Clinic

Clinic Update: We hope everyone is staying healthy and taking some time to prepare some healthy meals, enjoy better sleep and continue to exercise in whatever way works in your schedule. We also hope you are able to enjoy some sunshine whenever possible, while complying with social distancing :)

We continue to serve our patients in the best way we can during this challenging time. Our office continues to stay open for porch pick ups on Tuesdays and Thursdays from 9-5pm. Dr. Bender is also continuing to offer telemedicine consults when/if required. You may contact the clinic via telephone or email.

Sending our best in health to you all!

New pick up guidelines for Waterloo Naturopathic Clinic

We continue to support and work with our patients during this challenging time.

As of the week of March 23, the following new guidelines will apply for picking up refills, in order to further comply with social distancing. Please read:

1. All patients will be required to call in their order at 519 885-3720. Drop ins will not be allowed.

2. Patients can then specify day of pick up, in accordance with clinic pick up hours and your package will be labeled and left on the front porch.

3. Patients of Dr. Bender may pay by:
- etransfer, at time of ordering
- cheque, at time of pickup

4. Patients of Dr. Kieswetter may pay by:
- etransfer, at time of ordering
- "VISA DEBIT" (not credit card), by providing number with staff over the phone at time of ordering
- cheque, at time of pickup.
Please do not email or post card numbers for security reasons.

Clinc hours for the week of March 23:
Tuesday and Thursday 9-5pm.

Thank you!

Office update #3 for patients of Waterloo Naturopathic Clinic:

In addition to the previous posts, and considering the current COVID-19 pandemic, we have added the following clinic update to continue to help serve our patients in the safest way possible during these trying times.

During pick up hours, we ask that you kindly phone (519 885-3720) ahead so that your order is prepared and ready for you upon arrival. We also ask that you please ring the doorbell before entering. There will be a maximum of 2 people allowed in the clinic at the same time. We ask that if one person is purchasing supplements at the desk, a second person wait in the waiting room.

We kindly ask that you use the hand sanitizer upon entering and/or wash your hands both on arrival and after your transaction.

Please keep in mind that drop ship orders are also available by most companies. We would be happy to assist you with this if desired.

We wish everyone the best of health and we are here to support you in the best way that we can. We will continue to update you here and the clinic telephone message as things continue to change.