Crawford Technologies

Your plan invests millions in clinical quality, provider engagement, and member outreach.
How much do you invest in the quality of the documents your members actually receive?

The CAHPS survey asks members whether plan forms were easy to fill out. Their answers help determine your Stars, and with 11 measures removed in the CY2027 Final Rule, the CAHPS composites that remain carry more weight than ever.

We will be at the Medicare Advantage Strategy Summit (July 21 to 22, Arlington, VA) to unpack this and hand you a practical audit framework you can use Monday morning.
Find Crawford Technologies at Booth #1, and catch Yonel Enriquez’s session, “The Document Blind Spot,” on Tuesday, July 21 at 1:50 PM.

https://hubs.li/Q04p2VtY0

Save the Date!

The Crawford Technologies Industry Summit returns April 7–8, 2027 in Boca Raton, Florida.

Join industry leaders for two days of practical insights on the future of customer communications, featuring expert sessions on AI, accessibility, compliance, omnichannel communications, workflow automation, multilingual communications, and more.

This isn't a theoretical conference—every session is designed to deliver real-world strategies your team can put into action.

Registration and sponsorship opportunities are now available. We look forward to seeing you in Boca Raton!

https://hubs.li/Q04nFqNN0