MyDirectPlan

Attention - MyDirectPlan will be temporarily unavailable starting June 13 at 9:00 PM Eastern and will be back online on June 15 at 8:00 AM Eastern.

Starting June 15th managing your Passport funding on MyDirectPlan will be easier than ever.

We appreciate your patience and understanding!



Attention – MyDirectPlan sera temporairement indisponible à partir du 13 juin à 21 h (HNE) et sera de nouveau en ligne le 15 juin à 8 h (HNE).

À partir du 15 juin, la gestion de votre financement du programme Passeport sur MyDirectPlan sera plus facile que jamais.

Nous vous remercions de votre patience et de votre compréhension!

Big improvements are coming to MyDirectPlan this summer!

We heard your feedback – and we’ve been working to make MyDirectPlan easier to use for Passport funding recipients and Person Managing Funds (PMFs).

Stay tuned for more!

Please note – Brokers and service agencies are not included in this update.



De grandes améliorations arrivent sur MyDirectPlan cet été !

Nous avons pris connaissance de vos commentaires – et nous travaillons à rendre MyDirectPlan plus facile à utiliser pour les bénéficiaires de financement du programme Passeport et les gestionnaires de fonds.

Restez à l’affût pour en savoir plus!

Veuillez noter que les courtiers et les agences de services ne sont pas concernés dans cette mise à jour.

📢 SSAH Funding — important reminder!

⚠️ SUBMIT YOUR 2024–2025 EXPENSE CLAIMS BY MARCH 31, 2026

If you received Special Services at Home funding between April 1, 2024 – March 31, 2025, you must submit all expense claims by March 31, 2026. Claims for that year will not be accepted after this date.

📋 SETTING UP YOUR 2026–2027 BUDGET

Once you receive your funding approval letter from your Regional Office, Sign In to MyDirectPlan and enter:

✅ Your Authorization Number (exactly as shown, including all dashes)
✅ Your Regional Office
✅ Your funding start and end dates
✅ Your total approved budget amount

💡 MyDirectPlan submits your claims to your Regional Office for processing. Please allow at least 30 business days. For payment questions, contact your Regional Office's business services unit directly.

📹 Step-by-step video tutorial: https://www.youtube.com/watch?v=twPU21xc4ws

📲 Download the MyDirectPlan app on Google Play or the App Store

Questions? [email protected]

Your suggestions matter!

Are you getting Passport funding? We want to hear from you!

Fill out this short survey – your answers will help us make the program better for everyone who is getting funding.

Take the survey!
https://www.surveymonkey.com/r/passport_recipient_feedback

Want to apply for adult developmental services but don't know how to start?

can guide you through the online application process and help you understand how to apply for ministry-funded adult developmental services.

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