OSF Digital

A lot can change in 13 years - roles, projects, teams, and even career paths.

Over the past 13 years at OSF Digital, Ivanna Hensirovska has had the opportunity to work across different projects and teams, collaborate globally, and continue developing both professionally and personally along the way.

Today, she manages global email marketing campaigns supporting initiatives across regions and functions - a journey shaped by years of learning, adaptability, and continuous growth.

Thank you, Ivanna, for sharing your story with us!

Take a look at the testimonial below 👇

👉 Explore careers at OSF Digital: https://osf.digital/career/jobs/?utm_source=facebook&utm_medium=sm&utm_campaign=global-sm-organic-2026&utm_term=WereHiring&utm_content=website
👉 Learn more about life at OSF: https://osf.digital/career/culture-and-values/?utm_source=facebook&utm_medium=sm&utm_campaign=global-sm-organic-2026&utm_term=WereHiring&utm_content=website

There’s no single path to modernizing voice in Salesforce.

Some organizations want to keep their existing telephony provider and modernize gradually. Others are ready to consolidate voice, routing, CRM, and AI into a more unified platform.

The important part is choosing an approach that fits your current reality, not forcing unnecessary disruption on day one.

Our latest article explores the four primary deployment paths available today, from BYOT to native telephony through Agentforce Contact Center.

Read the full article: https://osf.digital/insights/blog/do-you-need-to-replace-your-current-telephony/?utm_source=facebook&utm_medium=sm&utm_campaign=global-sm-organic-2026&utm_term=TelephonyBlog&utm_content=blog