OSF Digital

The most sophisticated AI model in the world is still useless without your data.

As AI moves from experimentation to ex*****on, the real question is no longer what it can say. It’s what it can do.

And without grounding, AI doesn’t operate. It guesses.

In his latest article published on DATAVERSITY, John Coniglio explores why grounding is the missing foundation for enterprise AI - and why ungrounded agents are not just inaccurate, but operationally risky.

Because in an enterprise context, “close enough” is failure.

🔗 Read the article on Dataversity: https://www.dataversity.net/articles/the-grounding-truth-why-ai-is-desperately-seeking-data/

Fourteen years, several different roles, and one constant: learning never stops.

Ramona Neagoie’s journey at OSF Digital has taken her from Office Manager and Technical Writer to Project Lead, and now to the Training team and OSF Academy.

Today, she helps others build their skills, grow their confidence, and take their own next steps at OSF.

It’s a great example of how careers can evolve when people are given room to learn, share what they know, and support others along the way.

Thank you Ramona for sharing your experience, your knowledge, and your passion for helping others grow.

Read Ramona’s story below.

Learn more about life at OSF Digital: https://osf.digital/career/culture-and-values/?utm_source=facebook&utm_medium=sm&utm_campaign=global-sm-organic-2026&utm_term=WereHiring&utm_content=website

Every part of the customer journey tells you something.

Our ORI Spotlight Reports break down key areas of omnichannel retail - from personalization and marketing to support, ecommerce, in-store experience, compliance, and beauty.

Together, they help answer practical questions retail teams are working through:

– Are your marketing and engagement efforts connected across channels?
– Is support easy, consistent, and useful?
– Are your online and in-store experiences working together?
– Are you meeting rising expectations around responsibility and trust?

Explore the spotlight reports for a closer look at where brands are making progress and where opportunities remain.

👉 Browse the ORI Spotlight Reports: https://osf.digital/insights/ori-reports/?utm_source=facebook&utm_medium=sm&utm_campaign=global-sm-organic-2026&utm_term=ORIReport2025&utm_content=report