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WOW! Great move from ALICE App who just acquired Goconcierge.net
This is a good news for the Industry
https://skift.com/2017/09/07/hotel-tech-startup-alice-acquires-smaller-rival-gocongierge via

Hotel-Tech Startup Alice Acquires Smaller Rival GoConcierge Alice, a New York startup that sells operations software to hotels, said today that it has acquired a competitor, GoConcierge, in a deal whose...

Finally getting there: Congrats to Bebot 24/7 that is now operational across all branches of the Granbell Hotel in Japan. The goal is simply to increase operational efficiency by automating repetitive requests that continuously come to the front desk.
Result = Increased Guest Engagement and Satisfaction
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So what's killing your industry right now? If you believe you can fix it, just do it!

"If you’re not deeply entrenched in the fields of travel distribution and technology, you may not know that the same type of technology has been used since the 1960s to handle transactions between travel providers like airlines and the companies that purchase travel for travelers." Skift

The insane job of a luxury Ibiza concierge CEO - Serena Cook - who looks after the wild demands of Saudi royals, Russian billionaires, and Hollywood stars. Sounds Familiar? What's up Concierge Group Les Clefs d'Or Canada - Montréal

The insane job of a luxury Ibiza concierge CEO who looks after the wild demands of Saudi royals, Russian billionaires, and Hollywood stars Her client book includes the likes of Johnny Depp, George Clooney, Kim Kardashian, Kanye West, Naomi Campbell, Paris Hilton, and P Diddy, to name but a few.