InField Solutions

Our very own Richard Zinck discusses why when in a crisis situation it is best to respond rather than react.

https://zcu.io/Rd7r

Consumers are not able to shop how they want to.

There is a major disconnect between the shopping experience retailers are offering and what consumers actually want.

According to Nice’s 2022 Digital-First Customer Experience Report (https://zcu.io/pbe5), 81% of consumers want more self-service options, yet only 15% are highly satisfied with today's tools, though brands believe 53% are very satisfied with their self-service.

While 36% of consumers would like to see companies make self-service smarter, less than 11% of businesses are making that a priority.

The solution is the inField Shoppe iQ platform. By recognizing that no two shopping experiences are the same, inField Shoppe iQ allows consumers to personalize how they shop each and every time. They can shop at home, work, or in store and either on their own smart phone or a smart device provided in store.

The inField Shoppe iQ platform is integrated with our own smart locker system called Connected Cubbies. The Connected Cubbies system provides a frictionless solution to manage deliveries, pickups, and returns.

View this brochure (https://zcu.io/jfXX) to find out more about our inField Shoppe iQ platform and contact us if we can be of service.