Unity Connected Solutions

A few days at Municipal Service Delivery Officials (Canada) 2026 left us with a clearer picture of where municipal service is heading.

The questions on everyone’s mind were the same ones we hear in every market we serve.

How do you modernize quickly when budgets are tight?

How do you adopt AI responsibly without losing public trust?

How do you keep delivering reliable service while everything underneath you is changing?

We were honored to share our point of view in partnership with Five9, both in our session on AI-powered contact center solutions and in the Dragon’s Den pitch on innovation with guardrails.

Shoutout to our sales director Adriana Grella, account executive Emrah Erol and Anthony Romano, and Duane McKaig of Five9 for representing the team with such clarity.

We are also grateful to Municipal Service Delivery Officials (Canada) and to every attendee who stopped by to chat with us.

If we connected with you at the conference or had a conversation, we would love to continue it. Please reach out to us at [email protected]

Running a senior living community means managing a lot of technology.

Nurse call. Wander management. Video surveillance. Access control. Phone systems.

When each system comes from a different vendor, coordination gets complicated and problems take longer to resolve.

Unity Connected Solutions serves as one technology partner for multi-location senior living operators across Canada.

We design, install, and service the full range of building technology so everything works together from day one.

→ One team to call

→ One point of accountability

→ Consistent service across every community in your portfolio