Dave Carroll

‼️I was first approached about this project back in May and here we are. Oct 21. Launch day for my first customer service airline video in 16 years. ‘Don’t Fly Wizzness Class’ amounts to my “just when I thought I was out…they pull me back in” moment! I’ve been asked 100’s of times to create a song and video for other people’s bad customer service experiences and never have, until today. The timing was right, Sukhrob’s motivations were genuine and his commitment to be involved in this project was compelling.

What WIZZ Air did to Sukhrob was exceptionally disrespectful and costly. It looks like he was targeted because he comes from a developing country, outside the EU. It seems likely that the airline gambled that people who fit his profile would be unlikely to raise a loud enough stir on their own to hold the airline to account.

Maybe they were right.

However, I’ve travelled all over the world as a speaker about United Breaks Guitars and one thing I’ve discovered is that all human beings are mostly the same. We have more in common than we don’t and I have yet to meet a person who doesn’t desire or deserve respect.

Sukhrob was disrespected and suffered because of it. He felt the same humiliation and frustration that you or I would but not everyone has the same platform.

I happen to have a slightly elevated platform to tell stories and I think what happened to him was wrong and unnecessary. So we agreed to speak up, together, to be louder than he is on his own and now I’m asking you to join us with your voice.

Please watch and interact with this video on Facebook. Share with everyone you know. If you like it enough to watch it a second time, please click the YouTube Link in the comments to give us extra reach because every voice matters.

Thank you for reading. Now ... on with the show. We’re extremely proud to officially launch ‘Don’t Fly Wizzness Class.’ We hope you enjoy it as much as we enjoyed making it for you.

📩 CONNECT w/ SUKHROB
Email: [email protected]
Facebook: https://www.facebook.com/profile.php?id=61581759801397
Instagram
YouTube
Telegram: https://t.me/sukhrob_ubaydullaev

📩 CONNECT w/ DAVE
Email: [email protected]
https://www.davecarrollmusic.com/
Instagram
https://www.linkedin.com/in/davecarrollmusic

CREDITS
Filmed & directed in Halifax, NS: Dave Carroll & Steve Richard
Writer & Composer: Dave Carroll
Produced by: Big Break Enterprises
Executive Producer: Sukhrob Ubaydullaev
Recorded & Mastered by: FMP Matrix, Halifax
Engineer: Scott Ferguson

Vocals: Dave Carroll
Background Vocals: Dave Carroll, Linell Vonkeman, Donna Marylin MacDonald
Acoustic Guitar: Dave Carroll
Electric Guitar: Dave Carroll & Steve Richard
Bass: Joe Breen
Keys: Ross Billard
Drums: Tom Roach

CAST
Turkish Restaurant Owner: Mich Khouri
Wizz Agent: Jeff Winship
Flight attendants: Chantal Beaulieu, Emily Forest, Donna Marilyn MacDonald

LYRICS:
Sukhrob Ubaydullaev,
Another David fighting Goliath.
I’d like to share a little tale of his,
About a certain airline
That they call WIZZ.

I know a guy,
Sukhrob is his name.
He bought a ticket on a WIZZ airplane.
He’s from Uzbekistan,
A kind and friendly man,
Departing Rome for Samarkand.

He showed his documents and they were fine,
The ones he’d used to fly around a million times.

Gee WIZZ, you’re pickin’ on the Uzbeks.
Denied their boarding,
But you kept his cash.
Gee WIZZ, show a little respect.
Do what you promise —
Is that a lot to ask?
‘Cause everyone regrets
Flying Wizzness Class.

Wizz wouldn’t compensate
They left him all alone
It took him two weeks
To get home from Rome.

He slept on Turkish streets,
Too low on dough to eat.
The airline ghosted
His emails and tweets.

He paid a price,
For nothing wrong.
Still the nightmare went on
and on,and on, and on.

Gee WIZZ, you’re pickin’ on the Uzbeks.
Denied their boarding,
But you kept his cash.
Gee WIZZ, show a little respect.
Do what you promise —
Is that a lot to ask?
‘Cause everyone regrets
Flying Wizzness Class.

If you buy
An ultra-super low-cost ticket on a Wizz Air flight,
It can get a little pricey

When they randomly
Kick you off
And leave you in a pickle
In the middle of the night,
And they don’t refund your money
Their bar of excellence is on the floor,
But they give you even less than you bargained for.
You buy a ticket,
The die is cast.
You’re gonna leave thirsty
With an empty glass.
But that’s the Wizz Air Promise
In Wizzness Class.

Gee WIZZ, you’re pickin’ on the Uzbeks.
Denied their boarding,
But you kept his cash.
Gee WIZZ, show a little respect.
Do what you promise
Is that a lot to ask?
‘Cause everyone regrets
Flying Wizzness Class