TAS Communications

This week our Employee Spotlight is on Damian Hugh! With 5 years of service at Alarm Systems, Damian is your guy for IP video cameras, access control and intrusion detection for small to medium size business. He’s also a fun guy to have around the office with a good sense of humour and some daily sports banter. He’s extremely proud of his beautiful family, Kate, Lucas and Gwen! Thank you for being part of our growing team Damian! We look forward to another great 5 years!

Requirements:

• Completion of High School
• College/Vocational/Technical training an asset
• Computer and technology knowledge
• Able to work with Windows/Advanced Windows Operations/Visual Basics/Crystal Reporting/Excel
• Working with XML an asset
• Knowledge and ability to work with SQL
• Knowledge and ability working with statistical data/KPI's
• Client Services experience an asset

Essential Skills:

• Above average oral and written communication
• Ability to communicate and write reports for all audiences
• Above average keyboarding skills
• Problem solving skills/Critical thinking/Decision Making
• Attention to Detail
• Good organizational skills; ability to prioritize tasks
• Ability to work under pressure and meet tight deadlines
• Ability to work in a fast-paced environment
• Ability to remain calm, think clearly while remaining professional in emotionally charged situations
• Exercise good judgment when supervision is minimal
• Significant use of memory and finding information
• Open to continuous learning
• Initiative
• Focused
• Ability to work flexible scheduling including days, evenings, weekends and stat holidays
• Customer Service experience

Job Duties:

• Design and scripting of client accounts
• Maintaining and updating scripts, spreadsheets, all account information
• Dealing with and maintaining client and internal requests with scripting of accounts, client changes, account & billing information, client concerns
• Research of new technology and software
• Processing data in report form
• Knowledge of Customer Service Representative position/duties
• All other duties as required

Could this be perfect for you? Let us know! We'd love to hear from you!