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A reference interview is a structured yet conversational interaction between a librarian and a library user, designed to clearly identify the user’s information needs. Although many queries may appear simple at first, users often struggle to express exactly what they are looking for, especially if they are new to academic research or unfamiliar with library resources. The reference interview helps bridge this gap by enabling librarians to gather context, clarify ambiguous questions, and guide users toward appropriate sources.

Through careful listening, open-ended questioning, and supportive communication, the librarian uncovers the user’s underlying purpose, whether it is finding scholarly articles, refining a research topic, locating print materials, or accessing digital resources. This process is essential because it ensures that users receive accurate, relevant, and personalized assistance. Read full article:.....

Understanding the Reference Interview: Purpose, Process, and Importance in Modern Libraries - Library & Information Science Education Network A reference interview in library services refers to the interactive and systematic process through which a librarian collaborates with a user