Pro Help Australia

Hello! I’m Hayley. My professional expertise and personal insight, rooted in my own experience with neurodivergence and mental health, help others navigate the NDIS system with clarity and compassion.
I’m dedicated to guiding participants through every step, clarifying their plans, connecting them with trusted supports, and assisting them in building confidence and independence.
When I’m not working, you’ll likely find me exploring new places, discovering hidden gems, or enjoying meaningful moments with family and friends.
With empathy at the core of my approach, I focus on helping individuals and families feel heard, informed, and supported throughout their NDIS journey. I believe that every person deserves not just access but understanding, respect, and the skills to steer their own path.

Hi, I’m Donna. I’m a Support Coordinator and mental health professional with a Diploma in Social Science and a strong background working with complex mental health. Alongside my professional experience, I also bring lived experience as a carer for family members with mental health challenges and neurodivergence, which gives me a genuine understanding of the journey many participants face.

I take a positive, person-centred approach, always looking for the good in every situation. With a happy-go-lucky outlook and a good sense of humour, I focus on building strong relationships and making the NDIS process feel more approachable. My goal is to support people to feel confident, informed, and in control of their supports.

https://www.facebook.com/profile.php?id=61580171122369

I’m Carlita, and I believe your NDIS journey deserves more than just ticking boxes — it deserves energy, compassion, and someone who truly walks beside you.

Since I was young, helping others has always felt like my purpose. I started with small acts of kindness, but by 2014 I committed myself to Human Services full-on. I’ve seen people navigate every kind of hardship — losing a home, trying to find stability, battling systems that don’t always feel fair. And I’ve also seen lives shift when somebody steps in who cares, listens, and takes action.

If you want a Support Coordinator who’s as energized about your goals as you are, who won’t settle for “just okay,” and who’s ready to build something better with you — let’s get started. Your story matters. Your plan matters. And I’m here so you never have to walk this path on your own.