neilhopley.com.au

neilhopley.com.au

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16/01/2024

To register please click the link below

www.neilhopley.com.au/seminar-1/

18/11/2021
Madeline's employer is going 'hybrid'. Now major corporations are following suit 25/11/2020

It doesn’t matter “where” people work as long as their role and “results to be achieved” are well defined. They need to have 3 or 4 Major Areas of Responsibility (MAOR) outlined with Minimum Result Standards (MRS) for each of the 3 or 4 MAOR’s. Each task in their Job Description should have a “result” to achieve rather than just a task, i.e. “respond to customer’s enquiry within 1 hour”. I train leaders in conducting Business Development Sessions (BDS) with each of their employees where the employee and team leader discuss the employee’s results and “areas of improvement”. The BDS are conducted on a monthly or bi-monthly basis.

I have been helping businesses implement these strategies for 30 years with great success. My clients retain their valuable employees and continue to sustain long term customer relationships resulting in high levels of repeat and referral business. All the steps to conducting BDS’s and business growth strategies are detailed in my book 'Business is Freedom', which has reached Amazon Number 1 Best Seller. The link is below:
https://www.amazon.com.au/Business-Freedom-complete-business-profitable-ebook/dp/B08725HCLC/ref=sr_1_1?crid=PGSSICK1D7HV&dchild=1&keywords=business+is+freedom&qid=1606270509&sprefix=business+is%2Caps%2C392&sr=8-1

https://www.abc.net.au/news/2020-11-25/working-from-home-after-a-coronavirus-vaccine-the-new-norm/12913928

Madeline's employer is going 'hybrid'. Now major corporations are following suit The pandemic has brought on a spectacular upheaval of working arrangements that looks to be settling in long term. One major corporation has told staff they will be splitting their time between office and home, even after a vaccine is available.

01/10/2020

Increasing 'repeat and referral business' is one of the most important strategies for long term business success.
A simple way to achieve this is by always giving more than the customers expect.

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Perth, WA