Smooth Sailing Consulting

If your automations have been sitting untouched since you (or Smooth Sailing!) first set them up, this is your sign to revisit them 👇

Most studios don’t lose clients because of one big thing

🌺 they lose them in small gaps across the journey

Outdated intro flows, missing rescue moments, and generic messaging that no longer matches how your studio actually runs.

🌺 Your studio evolves. Your systems should too.

A quick review can completely change how clients move through your studio:

→ clearer intro offer flow
→ better follow-up when people drop off
→ messaging that actually reflects current offers and pricing
→ smarter branching based on real attendance behaviour

This is exactly what I cover in an automation audit for Mindbody and Momence studios.

We go through your full client journey, identify what’s outdated or missing, and map out exactly what to fix so your systems actually support growth.

If it’s been a while since you looked at yours, start with my tips here.

Need someone to wave a magic wand? Book a free call via the link in bio and we’ll get started.

I’ve been working with Punch Love for about 4 years now.
When I look back at everything we’ve worked on together, it’s actually quite a long list.

Not one huge project.

But lots of small improvements over time.

Things like:
• setting up Branded Web and the Branded App
• building Smart Lists to reach the right clients
• creating nurture sequences and automations
• launching challenges and retreats
• testing new intro offers
• setting up gift cards and video on demand access
• the occasional big schedule reshuffle

The kind of things that slowly make a studio easier to run and a better experience for clients.

I love this type of work because every studio is different, and the solutions are never exactly the same.

This is also exactly how a lot of studios use my 5-hour support packages — jumping in to solve things as they come up.