ProbeLogic Pty Ltd

Did you know there is only six easy steps in the ProbeLogic Service Process. Let’s go through them…

1. The customer identifies a problem with their ultrasound probe:
- are you noticing that your ultrasound probe is not functioning as expected?
2. The customer sends the probe to ProbeLogic:
- visit our website to arrange collection of your probe (or you can arrange your own shipping).
3. ProbeLogic runs a full diagnostic test on the probe and produces a quote for repair:
- we will notify you of the probes receipt and then hand it to our highly skilled technical team for evaluation.
4. The customer approves the quote:
- once the customer is happy with the evaluation, the customer signs off on the quote.
5. ProbeLogic repairs the probe:
- once approved by the customer, ProbeLogic will proceed with the repair (or source a replacement probe if necessary).
6. The customer receives a fully restored probe, along with a warranty and report:
- ProbeLogic informs the customer the fully restored probe is on its way!

Should you experience any malfunctioning of your probes, please visit our website probelogic.com.au, click 'Organise to collect my probe' or alternatively call us on 1300 611 503.

It’s that easy…

Probe On!

Do you use ultrasound systems in your practice?

If you’re tired of repeatedly replacing worn or damaged probes with costly new ones, there is of course a smarter solution.

ProbeLogic is the number one ultrasound probe repairer and servicing lab in Australia and New Zealand supporting all makes and models, and we are also ISO9001 and ISO13485 accredited. Our experienced technicians thoroughly evaluate each probe and provide a clear diagnostic report along with a detailed repair quote. Every repair is completed to restore your probe to like-new condition and is backed by an excellent warranty.
Best of all, our repair solutions cost a fraction of the price of purchasing a new probe. For added flexibility, ProbeLogic also offers fully restored, high-quality second-hand probes, and we can also loan out probes while we are repairing your probe (if we have it in stock).
For further details. please contact our Operations Team on 1300 611 503 or [email protected] or visit our website www.probelogic.com.au
Probe on!