CX Insight

For over two decades, CX Insight has consistently bridged technology and people.

As we enter the era of Agentic AI, our vision remains clear: to empower safe, inclusive, and ethical AI solutions. We believe that even the most powerful technology will fail to be adopted if it is not designed with a Humanity-Centered Design approach.

Are your company’s digital transformation initiatives truly delivering the ROI and customer satisfaction you expect?
With our Get UX Advice service, our experts help ensure your innovations create real impact by:
- Sharpening your end-to-end digital transformation strategy
- Integrating AI seamlessly and ethically into business services
- Localizing products for success in the Australian and Indonesian markets

Don’t let innovation remain just a concept.

Schedule a Get UX Advice session. Contact us via DM or email [email protected] to start the conversation.

𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝘆 𝗶𝘀 𝘁𝗮𝘂𝗴𝗵𝘁. 𝗕𝗿𝗲𝗮𝗸𝘁𝗵𝗿𝗼𝘂𝗴𝗵𝘀 𝗮𝗿𝗲 𝗯𝘂𝗶𝗹𝘁 𝘁𝗼𝗴𝗲𝘁𝗵𝗲𝗿.

We believe leadership transformation happens when frameworks meet empathy.

Dr. Eunice Sari joined the facilitation team at the University Leadership Bootcamp, Bina Nusantara University, training 66 incoming General Chairs representing 54,000+ students. Together, we explored how Future-Proof Leadership is built through Strategic Management and Humanity-Centred Leadership.

Key Highlights:
Moving from “running programs” to architecting long-term Vision.
Vision Maps, OKRs, and strategic huddles filled the walls.
Late-night conversations revealed the human side of leadership.
Co-facilitators and mentors ensured strategies became practical realities.

A strategy without empathy is incomplete. Leadership is as much about heart as it is about systems.

We extend our gratitude to Prof Dr. Yohannes Kurniawan, Yan Andre Peranginangin, and the BINUS committee for their trust and collaboration.

Yesterday, we had the immense privilege of delivering our ‘Speak Up and Stand Out: Finding Your Voice in Community and Culture' professional development to the dedicated team at Kinship Connections. It was a truly collaborative and engaging session, marked by invaluable insights and active participation from all the leaders present.


The timing of this session couldn't have been more perfect. As we celebrate 50 years of NAIDOC Week with this year's theme, "The Next Generation: Strength, Vision & Legacy," our professional development at Kinship Connections directly resonated with the spirit of empowering Indigenous leaders. Just as NAIDOC Week champions the enduring strength and vision of Aboriginal and Torres Strait Islander peoples, our session focused on equipping Kinship Community Leaders with enhanced communication skills and a stronger sense of empowerment to guide their communities.

We believe this training provided a strong foundation for continued growth, reinforcing the idea that "The Next Generation" will indeed carry the torch, shaping the future with courage, insight, and deep respect for their roots. It's about ensuring Indigenous voices are not only heard but also lead the way, echoing the NAIDOC Committee's ongoing commitment to independence and self-determination.


We are deeply committed to fostering long-term partnerships that empower organisations like Kinship Connections. We hope this effort marks the beginning of a sustained collaboration, enabling us to continue supporting the incredible work of Indigenous community members in Australia. 

NAIDOCWeek2025

🎤 Leading Conversations, Driving Inclusion – This June at DITF 2025
We’re proud to have Dr. Eunice Sari, CEO & Co-Founder of UX Indonesia and Founder of Marginpreneur, returning as MC and Chair of the Panel Discussion at this year’s Diversity and Innovation TechFest (DITF) 2025 — happening this June!

As the first Asian female Google Developer Expert in Product Design & Strategy, and a Google Design Sprint Master, Dr. Sari is a globally recognised leader in UX and digital innovation. With over 25 years of experience across four continents, she has empowered organisations to transform their digital future — and she continues to drive impact through education, innovation, and community-building.

✅ Founder of Marginpreneur – empowering underrepresented entrepreneurs across Australia and beyond
✅ Advocate for inclusive tech ecosystems through global UX research, training, and leadership
✅ Academic and community builder in Human-Computer Interaction across Southeast Asia and Australia

Beyond her many accolades, Eunice is passionate about making innovation accessible — especially for migrant and international communities — and has made DITF a space where real change begins through meaningful dialogue.

💬 “Diversity isn’t just a metric — it’s the heartbeat of innovation. At DITF, we connect ideas and people to shape a better future, together.”

🔥 Don’t miss the chance to engage with Dr. Eunice Sari as she leads pivotal conversations at DITF 2025 — a space where inclusion meets action.

💡 Tag a changemaker who should be in the room this June!
DITF 2025 is organised by Marginpreneur, proudly supported by the Western Australian Government and the City of Perth.

👉 Register now: bit.ly/ditf-june2025
⏳ Early bird closes 31 May 2025

Special Code: DITF2025 YOUTH SPECIAL (Students and Youth

Diversity and Innovation Techfest - June 2025 The Diversity & Innovation TechFest (DITF) aims to empower participants from diverse backgrounds to gain valuable insights & skills fostering entrepreneurship.