MPL Vision

🌟 **Job Opportunity: Customer Care Team Member (Office-Based)** 🌟

Are you passionate about helping others and have excellent English communication skills? Join our team in TDI City, Kundli for an Australian company!

📝 **Position:** Customer Care Team Member
📍 **Location:** Office-Based, TDI City, Kundli
⏰ **Shift:** Australia Shift Hours
💼 **Salary:** Competitive & Attractive Package
🏢 **Accommodation:** Free luxurious apartment in Kundli

**What We Offer:**
- Good salary with growth potential
- Free luxurious accommodation
- Supportive and friendly work environment
- Career advancement opportunities

**What We’re Looking For:**
- Excellent English communication skills
- Office environment adaptability
- Passion for top-notch customer service
- Problem-solving skills
- Team player attitude

Interested? Apply now by sending your resume and a brief cover letter.

Job Opportunity: Customer Support Representative - English (Australia Process)

🌟 Join Our Dynamic Team!

Are you passionate about providing exceptional customer service? Do you excel in English communication? We're looking for enthusiastic and dedicated individuals to join our customer support team for our Australian process.

Key Details:

Position: Customer Support Representative
Location: kundli Sonipat
Salary: Attractive package with benefits
Type: Full-time
Responsibilities:

Handle customer inquiries via call and email with a focus on resolution and satisfaction.
Provide accurate, valid, and complete information by using the right methods and tools.
Identify and assess customers’ needs to achieve satisfaction.
Manage complaints, provide appropriate solutions, and follow up to ensure resolution.
Requirements:

Minimum experience required, but candidates must possess excellent English language skills.
Strong phone contact handling skills and active listening.
Familiarity with CRM systems and practices is a plus.
Customer orientation and ability to adapt/respond to different types of characters.
Why Join Us?

Competitive salary package.
Opportunities for professional growth and development.
A supportive and dynamic work environment.
How to Apply:

Send your resume and a brief cover letter to [email protected] with the subject line "Customer Support Representative Application".

We can’t wait to have you on board!

8 Full-time permanent opportunity for Customer Service Representative Location at TDI City Kundli.
About Us.
We are one of the well-known companies in Australia. We are leading cleaning and IT brand in Australia.

Job Description
Manage confirmed orders once transitioned over from the Sales, the Customer or ordered online
Confirming job requirements and update order information
Manage orders through production, resolving production issues, providing job status to sales, monitor the job through production Establish credibility and a strong working relationship with customers. To answer the queries of Australian Customers via E-mail and Calls
-Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, are taken.
Assist the Managers as required

The Successful Applicant

Minimum 2yrs experience in a similar role
Inbound Call industry experience an advantage
Competent in the use of Microsoft Word, Excel and Windows-based computer packages

What's on Offer
Australian Shift
Handsome Salary
Excellent Benefits
Leave policy