CASA Mackay

We're incredibly grateful to be recipients of the Mackay Community Foundation 2026 Grants Program.

During the presentation, it was inspiring to be alongside so many organisations delivering projects and initiatives that will make a meaningful difference across our region.

For us, the investment in a dedicated outreach vehicle will support our team in responding more effectively to the needs of vulnerable community members, improving access to support across the Mackay region.

Thank you to Mackay Community Foundation – we're truly grateful for the opportunity to continue tailoring our services to meet the changing needs of the Mackay community.

In our continued effort to prevent homelessness and sustain tenancies across the region, we have been working alongside InCommunity Connect and First National 360 Mackay, Sarina & Nebo to support households through early intervention.

While this initiative has been active since December 2025, CASA Mackay General Manager Will Stafford recently caught up with InCommunity CEO Paul Tommasini and First National Business Development Manager and Property Manager Kristy Surman to further strengthen this partnership and its local impact.

Developed by InCommunity, PM Assist by the Tenancy Skills Institute is a secure online platform that enables property managers to make early intervention referrals to community services. We’re proud to be a local delivery partner, working alongside these stakeholders to bring this service to the Mackay Region and support those who need it most.

Property managers are often the first to identify when a tenancy is at risk, with only a short window to address issues before a Notice to Leave is issued. Creating a clear pathway for early support is critical in preventing these situations from escalating.

Since December 2025, the initiative has supported over 40 referrals, including 15 new referrals in March alone, assisting more than 100 residents across the community.

While we look forward to continuing this initiative, we’re excited to expand this program and our community services to those in need across the Mackay and Sarina region.