Athena Training Academy RTO 60083

We’re almost finished developing SMILE – Behavioural Management Training for the Security Industry… and we need your help

👉 PLEASE SHARE THIS WITH YOUR NETWORKS

If you’ve worked (or are still working) in security crowd control, pubs & clubs, static, mobile, cyber or anything else we’d love to hear from you:
✅ What didn’t your training prepare you for?
✅ What situations caught you off guard in the real world?
✅ What skills do you wish you had learned earlier?
✅ What skills would you like to develop now?

We want to make sure this training reflects the real challenges of the industry, not just theory. Your experiences will directly help shape something that is practical, relevant, and actually useful on the ground.

Pop your thoughts in the comments, or message/email us privately at [email protected] if you’d prefer to share confidentially.

👉 All responses will remain confidential
👉 Feedback will be used in a de-identified way to help shape the program

Your experience matters to us and we’re listening, and we genuinely care about getting this right.

Athena Training is looking forward to delivering our SMILE Customer Service course for the Security Sector tonight.

This course explores the expectations of the industry and uses some realistic role plays to reflect the challenges students are most likely to encounter on the job.

SMILE is designed to spark meaningful conversations, encourage new ideas, and strengthen confidence and problem‑solving skills in real world security scenarios.