Parcel Protect

The team are heading to Online Retailer Conference and Expo next week! If you're heading along, come say hi 👋

When you're shipping fragile, one-of-a-kind pieces sourced from artisans around the world, every delivery matters.

For HARRY AND KIT, a regional Queensland homewares and furniture retailer, that's the reality of every order. Bespoke items, carefully repackaged by hand, travelling hundreds or thousands of kilometres to customers across Australia who expect the same seamless delivery experience they'd get from any major retailer.

Here's how Parcel Protect helps founder Lillie Holcombe protect her products, her customers, and her team's time 💜 https://bit.ly/4f2mTyb

How Harry & Kit protects its reputation one parcel at a time | Parcel Protect For regional retailer Harry & Kit, a single misdelivered parcel meant lost time, lost trust and a one-star review. Here's how Parcel Protect helped change that.

Big few days at Retail Fest! 🙌📦

It was great catching up with merchants and the ecommerce community on the Gold Coast and chatting all things customer experience, delivery challenges and post-purchase.

We also loved seeing Jason jump on stage for a great panel session during the event 👏

Thanks to everyone who stopped by to chat with the Parcel Protect team over the past few days 👋 Retail Global

Great conversation at Retail Fest this afternoon 👏

Jason Kibsgaard joined Parcel Protect customers Lillie Holcombe from HARRY AND KIT and Yasna Mostofi from Sunshine Curls for a panel on Navigating the Moment After: Managing the Post-Purchase Experience.

They covered everything from customer expectations and delivery challenges to building loyalty after checkout. All topics that are front of mind for ecommerce retailers right now.

Big thanks to Lillie and Yasna for sharing their insights with the Retail Fest crowd 👋 Retail Global

The Parcel Protect team is out in full force at Retail Fest on the Gold Coast! 🙌📦

We’ve loved catching up with so many people from the ecommerce community already and chatting all things delivery insurance, parcel protection and customer experience.

Bert, Jason, Mark, Leonie, Mackenzie, Maddy and Farah are all on the ground across the event, so if you spot us, come say hi 👋

More to come over the next couple of days! Retail Global