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If you were trying to claim a portion of your remedial massage with defence health and there was an issue here’s some relevant information

Hundreds of complaints after health insurer's IT glitch leaves customers with big medical bills and unpaid claims — ABC News In short: An IT upgrade meant hundreds of Defence Health premium direct debits failed, leaving members uninsured. What's next? The Commonwealth Ombudsman has received hundreds of complaints, 20 of which are still being investigated. Defence Health is now manually processing a month's worth of claims...