KOMPaaS

How We Increased Webshop Orders by 2.7× and Improved Profitability?

How many call center agents are needed to efficiently confirm and process orders? Can they respond quickly enough without keeping customers waiting? Even if this works under normal conditions, after a successful advertising campaign it often becomes a bottleneck when order volume increases sharply.

More: https://kompaas.tech/telcojournal/research/how-we-increased-webshop-orders-by-2-7x-and-improved-profitability/

Dear all,
Congratulations on the International Children’s Day! ✨
Children teach us to appreciate the simple things, to believe in the best, and to look at the world with curiosity and openness to everything new 🌍
May laughter always fill your homes, and may a sense of comfort and warmth live within them 🏡❤️
We wish you many happy moments with your loved ones, as well as peace of mind and harmony!
May children’s sincerity and light inspire us every day ✨
Warmest wishes! 🎉

Telephony for Startups: How to Quickly Launch Sales with Outbound Calls

A franchise-based business development model often differs significantly from a company’s usual operational activities. In some cases, it resembles launching a separate startup within an existing structure: established processes need to be re-evaluated, tools changed, and new interaction chains built. This was exactly the situation faced by our client – a coffee shop chain operating in Budapest.

More: https://kompaas.tech/telcojournal/technologies/telephony-for-startups-how-to-quickly-launch-sales-with-outbound-calls/