Qantam Risk Assessment

Q: What is the update service?

A: The Extended Service Option (ESO) is designed for asset inventories, for a small monthly fee, to ensure that at all times your valuation is up-to-date after purchases and disposals. This ensures that you are never caught out in the event of a claim. After 3 years we recommend a re-valuation.

Q: After the valuation, how long does it take to receive our completed valuation?

A: Approximately 15 working days, provided you have given us all the required information at the time of the appointment.

Q: Who should be present at the time of the valuation appointment?

A: You will appreciate that since the chief objective is to reach consensus as to the replacement value of your belongings, the exercise cannot be successfully completed without your participation and co-operation. It is therefore essential that the person who accompanies the surveyor is either the policyholder or has the authority to agree certain values and has the knowledge of your personal items. Generally, we will refuse to conduct a valuation with domestic staff. Dealing as it does with some of your cherished belongings, we try to make the process an enjoyable experience for you rather than an irritating chore, which it tends to become at claim-time!