ERC CCI

We purpose-built our Durban call center ‘city' to get the best out of our people. And it's the best work and social environment in the industry. From high ceilings and large windows to small intimate breakout areas in our Wellness Center, we've given careful consideration to every color, fabric, and perspective to stimulate and generate our high-performance culture.

A great McKinsey article on why South Africa has been voted the second most attractive Business Process Outsourcing (BPO) location in the world for three years in a row.

https://www.mckinsey.com/featured-insights/middle-east-and-africa/driving-economic-recovery-in-south-africas-bpo-industry #

Driving economic recovery in South Africa’s BPO industry How South Africa’s BPO industry can position itself for economic recovery and growth beyond the crisis.