Customer Service Professionals Network - CSPN

If you missed out on participating in our courses / training earlier on in the year, we have scheduled more sessions in the Spring. New dates have been added to the calendar. Looking forward to seeing you online.

Check out all the training courses we are offering: https://mycspn.com/workshops/

> Beyond the Pandemic: Overcoming FONO - May 11
> Unconscious Bias - May 17
> Understanding Emotional Intelligence - May 26
> Personal Resilience: Managing Stress and Change - May 31
> Leadership of Self: Growth Mindset - May 31
> Understanding Equity, Diversity, and Inclusion (EDI) - June 14
> Certified Client Service Specialist (CCSS©) Designation - June 15-16
> Handling Critical and Sensitive Conversations - June 21